Frequently Asked Questions
General Questions:
What is Ekesquare and how does it work?
Ekesquare is an ecommerce app that lets you shop for a wide range of items from various marketplaces. You can browse products, make purchases, and enjoy a seamless shopping experience.
Is Ekesquare available for both iOS and Android?
Yes, Ekesquare is available for download on both the App Store and Google Play Store.
How do I create an account on Ekesquare?
To create an account, simply download the app, open it, and follow the on-screen instructions to sign up. You can use your email address for registration.
Shopping and Browsing:
Can I shop from different marketplaces within the app?
Absolutely! Ekesquare provides access to various marketplaces, allowing you to explore and shop from a diverse range of sellers within your specified region or otherwise
How can I search for specific products on Ekesquare?
Use the search bar at the top of the app to enter keywords, product names, or categories. You can also use filters to refine your search results.
Are there customer reviews for products on Ekesquare?
Yes, you can find customer reviews and ratings for most products on the app. This helps you make informed decisions before making a purchase.
Ordering and Payments:
How do I place an order on Ekesquare?
Once you find the product you want, click on it, select the quantity, and proceed to checkout. Follow the prompts to enter shipping information and payment details.
What payment methods are accepted on Ekesquare?
Ekesquare accepts various payment methods, including credit/debit cards, digital wallets, and other secure payment options.
Is it safe to enter my debit/credit card information on Ekesquare?
Yes, Ekesquare prioritizes the security of your personal and payment information. We use encryption and follow industry standards to protect your data.
Shipping and Returns:
How can I track my order on Ekesquare?
Once your order is shipped, you'll be adequately informed. You will be able to check the status of your order/delivery using the order code.
What is the return policy on Ekesquare
Ekesquare has a flexible return policy. You can check the specific return details on the product page or contact customer support for assistance.
Are there shipping charges, and how are they calculated?
Shipping charges vary based on your location, the seller, and the chosen shipping method. You can view the shipping costs during the checkout process.
Account and Technical Issues:
I forgot my password. How can I reset it?
On the login page, click on the "Forgot Password" link, and follow the instructions to reset your password.
Why am I having trouble logging into my account?
Ensure that you are using the correct login credentials. If the issue persists, contact our customer support for assistance.
I encountered a technical issue while using Ekesquare. What should I do?
Please report any technical issues to our support team through the app. Include details about the problem, and we'll work to resolve it promptly.