Privacy policy

This privacy policy ("policy") will help you understand how Ekesquare Limited ("us", "we", "our") uses and protects the data you provide to us when you visit and use our website – www.ekesquare.com (“Website”), or our mobile application (“App”). We are committed to safeguarding the privacy of our website visitors, App users and customers. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the Website or App, we may collect the following data:

  • Your contact information such as your name, email address, telephone number, postal address and/or social media account identifiers.
  • Your transaction data such as contact details, payment card details, payment method or any other information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our Website or App.
  • Your usage data such as but not limited to your IP address, geographical location, browser type and version
  • Other information such as interests and preferences
  • Data profile regarding your online behavior on our Website or App.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs, fulfil and process your orders and provide our services.
  • To properly administer our Website and App in order to improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our products, services, and offerings according to your online behavior and personal preferences.
  • To create and maintain our databases to have access to all information we need to run our business properly and efficiently in accordance with this policy.

Processing your Data

Under the Nigeria Data Protection Regulation 2019, the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by contacting us at mail@ekesquare.com
  • We have a contractual obligation such as fulfilling and processing your orders.
  • We have a legal obligation to comply with.
  • We have a vital interest to protect.
  • We need it to perform a public task
  • We have a legitimate interest such as for security purposes and prevention of fraud and other criminal activity

Your Rights

Your principal rights under data protection law are:

  • The right to access - you can ask for copies of your personal data;
  • The right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
  • The right to erasure - you can ask us to erase your personal data;
  • The right to restrict processing - you can ask us to restrict the processing of your personal data
  • The right to object to processing - you can object to the processing of your personal data;
  • The right to data portability - you can ask that we transfer your personal data to another organization or to you;
  • The right to complain to a supervisory authority - you can complain about our processing of your personal data; and
  • The right to withdraw consent- to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general- guidance/gdpr-guidelines-recommendations-best-practices_en

You may exercise any of your rights in relation to your personal data by written notice to us at mail@ekesquare.com

Safeguarding and Securing the Data

Ekesquare is committed to securing your data and keeping it confidential. Ekesquare has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online

Our Cookie Policy

Once you agree to allow our Website to use cookies, you also agree to use the data it collects regarding your online behavior such as analyzing web traffic, maintaining your shopping cart as you navigate our website, personalizing our website for you, and displaying relevant advertisements. Cookies may not contain any information that personally identifies a User, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

The data we collect by using cookies is used to customize our Website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems. Please note that cookies do not allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. Be informed that disabling all cookies will have a negative impact upon the usability of many websites, and you will not be able to access all the features on our website.

You can also visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices

Links to Other Websites

Our Website contains links that lead to other websites such as our payment services providers. If you click on these links, Ekesquare is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our Website

Restricting the Transfer of your Personal Data to Third Parties

Ekesquare will not lease, sell, or distribute your personal data to any third parties, unless we have your permission. We may, however, disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. We may also share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. Additionally, your personal information will be used when we need to send you promotional materials if you agree to this privacy policy

Amendments

This privacy policy is dated January 10th, 2024. We may update this policy from time to time by publishing a new version on our Website. We will notify you of significant changes to this policy by email.

Our details

This website is owned and operated by EKESQUARE LIMITED with RC: 6934429. Our principal place of business is at Ikota Villa, Lekki, Lagos State.

Our contact details are:

- by telephone, on +234-7025003533

- by email, using mail@ekesquare.com

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